Privacy Policy

Personal AI, Inc. (“Personal AI,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, mobile applications, AI assistant platform, and the Personal AI Assistant Notifications SMS program (collectively, the “Services”).

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

We collect several categories of information from and about users of our Services, including:

1.1 Personal Information You Provide Directly

When you create an account, use our AI assistant, or enroll in our SMS notification program, we may collect the following:

• Identity and Contact Information: Full name, email address, phone number, and any other contact details you voluntarily provide.
• Account Credentials: Username, password (stored in hashed form), and security questions where applicable.
• Communication Preferences: Your choices regarding SMS, email, push notifications, and the frequency and types of messages you wish to receive.
• User-Generated Content: Information you input into the platform, including tasks, goals, calendar events, notes, instructions, preferences, and other data used to personalize your experience with your AI assistant.
• Payment Information: If you subscribe to paid features, we may collect billing information through our secure third-party payment processors (we do not store full credit card numbers on our servers).

1.2 Information Collected Automatically

When you interact with our Services, we automatically collect certain information, including:

• Device information (model, operating system, unique device identifiers)
• Browser type and version, language settings, and screen resolution
• IP address and approximate geographic location
• Usage data, including pages viewed, features used, time spent on the platform, and interaction patterns
• Log files, crash reports, and performance data
• Cookies, web beacons, and similar tracking technologies

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources when you connect external services to your Personal AI account, including:

• Calendar providers (Google Calendar, Apple Calendar, Outlook)
• Email services
• Task management and productivity tools
• Other applications you authorize us to access

This information is used solely to provide the features and personalization you have requested.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, maintain, and improve our Services, including delivering personalized daily briefings, task reminders, and proactive alerts via SMS and other channels.
• To process and respond to your requests, inquiries, and support needs.
• To personalize your experience with the Personal AI assistant based on your goals, schedule, and connected data sources.
• To send you administrative messages, updates about our Services, and important notices.
• To detect, prevent, and address technical issues, security threats, fraud, or abuse.
• To analyze usage trends and improve the performance, features, and user experience of our platform.
• To comply with legal obligations, enforce our agreements, and protect the rights and safety of Personal AI and our users.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information on the following legal bases:

• Performance of a contract (when you create an account or use the Services)
• Consent (for marketing communications and SMS notifications)
• Legitimate interests (improving our Services, security, and fraud prevention)
• Legal obligations (compliance with applicable laws)

4. How We Share Your Information

Personal AI does not sell your personal information for monetary or other valuable consideration.

We do not share your phone number, name, email address, or other personal data with third parties for their own direct marketing or promotional purposes.

4.1 Service Providers and Subprocessors

We share information with trusted third-party service providers who perform functions on our behalf, including:

• Cloud infrastructure and hosting providers
• SMS and messaging delivery platforms (such as Twilio)
• Customer support and communication tools
• Analytics and performance monitoring services
• Payment processors

These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security and confidentiality standards.

4.2 Legal and Safety Requirements

We may disclose your information when we believe it is necessary or appropriate to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect the rights, property, or safety of Personal AI, our users, employees, or the public
• Investigate or prevent potential violations of our Terms of Service or illegal activity

4.3 Business Transfers

In connection with any merger, acquisition, reorganization, or sale of all or a portion of our assets, user information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide the Services, to resolve disputes, to enforce our agreements, and to comply with legal obligations.

Phone numbers and associated consent records for the SMS program are retained while your account remains active and you are enrolled in the Personal AI Assistant Notifications program, plus a reasonable additional period to maintain records of consent and communication history in accordance with applicable telecommunications and data protection laws.

You may request deletion of your personal information at any time, subject to our legal and operational retention requirements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal exceptions)
• The right to object to or restrict certain processing activities
• The right to data portability
• The right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal)
• The right to opt out of SMS communications by replying STOP at any time

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to verifiable requests within the timeframes required by applicable law.

7. Security

We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, regular security assessments, and employee training.

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage information, remember your preferences, and improve the performance of our Services. You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. When we transfer personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including the use of Standard Contractual Clauses approved by the European Commission where required.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take prompt steps to delete that information.

11. Links to Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice through our Services or by email.

Your continued use of the Services after any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Privacy Team
Personal AI, Inc.
Email: privacy@personal-ai.example
Support: support@personal-ai.example